How do you record and measure data incidents?
Not all incidents involving personal data end up being breaches of the regulations, yet all breaches start out as incidents.
Recording and investigating incidents can help you to identify trends and sources of problems. Which means you can take action to address the causes of incidents before they become a full-scale breach. The cost of dealing with incidents with training or changes to systems before they cause more trouble will be much less than having to deal with them after an incident has escalated to a full-scale breach.
It is also useful, should it become necessary, to be able to demonstrate to the regulator or a court of law that you have been paying attention to incidents as they occur. Proving your accountability.
Managed incident recording and investigation services from hotelDPO keeps you accountable.